Software
Local Navigation
Overview
BlackBerry® Professional Software is based on best-in-class BlackBerry® software—but with simplified features that are relevant to your business. You enjoy the same advantages in productivity, management and security, in a package for up to 30 users, that can be installed on your existing email server (Microsoft® Exchange or IBM® Lotus® Domino®) and is priced right for you.
Designed to mobilise your business
BlackBerry Professional Software is specifically designed to meet the needs of small to medium businesses. You and your employees get wireless access to email, business data, the Internet, organiser info and more—all using BlackBerry smartphones.
Worry-free installation, set-up and management
BlackBerry Professional Software installs easily on one existing server. It can be the same one you use for email*—so there’s no need to purchase additional hardware. A set-up wizard simplifies the installation process for your IT team and Research In Motion (RIM) provides one free technical support incident.
Control—and peace of mind
BlackBerry Professional Software provides organisations with hands-on control over their BlackBerry smartphones:
- Browser use — Disable the browser, or prevent access to certain sites
- Phone — Limit long-distance calling to certain employees or certain numbers
- Data back-ups — Enforce back-ups of data at intervals defined by you
Stay confident with advanced security features
With BlackBerry Professional Software, you can rest easy knowing your information stays protected and confidential. You’re arming your business with the same BlackBerry security features that corporations and governments rely on—minus the complexity.
Learn More
*Microsoft® Exchange and IBM® Lotus® Domino® currently supported.
Features
BlackBerry® Professional Software delivers the reliability, features and security performance your employees need. And it’s easy to set up and manage, so you can stay focused on running your business.
Simple Installation
- Pre-install Assistant — performs technical assessment of environment and informs user of issues before installation
- Installs on existing server — could be the same machine as your email server*
- Defaults to recommended configuration
Ease of Management
- Simplified BlackBerry® Manager interface
- Home screen is one-stop location for most management tasks
- Wizard and quick links are provided for common functions (e.g. add/delete a user)
- Simplified IT policy templates
- Technical support options designed for your business:
- BlackBerry®Technical Support Services
- BlackBerry Incident-based Support (one free incident is included)
Advanced Security Features
- End-to-end Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES) encryption
- Industry-recognised security certifications
- Local encryption of all data
Learn more about the security features offered by the BlackBerry® Enterprise Solution.
IT Policies
- IT policies and commands that enable IT administrators to:
- Impose device lock-down
- Wipe data from lost or stolen devices
- Define and wirelessly enforce security settings such as Bluetooth® lockout and controlling access to voice calling
Learn More
*Microsoft® Exchange and IBM® Lotus® Domino® currently supported.
Compare
Not sure if BlackBerry® Professional Software is right for your business? Compare it to BlackBerry® Enterprise Server options that are also available:
| BlackBerry Professional Software | BlackBerry Enterprise Server | BlackBerry Internet Service | Hosted BlackBerry Enterprise Server | |
| Email Platforms Supported | Microsoft® Exchange, IBM® Lotus® Domino® | Microsoft Exchange, IBM Lotus Domino, Novell® GroupWise® | POP3, IMAP | n/a |
| Includes support for Enterprise Instant Messaging* | No | Yes | No | Yes |
| Applications Support | Yes, both enterprise and personal applications** | Yes, both enterprise and personal applications | n/a | Yes, both enterprise and personal applications |
| Pre-install Tool | Yes | No | n/a | n/a |
| Sized to run on email server | Yes | No – separate server required | n/a | n/a |
| Includes free Installation Support | Yes | Yes | n/a | Yes |
| Client Access Licenses (CALs) included | 5 or 10 | 20 | n/a | n/a |
| CAL limit | 30 | 2,000 | n/a | None |
Learn More
*Instant Messaging support includes Microsoft Office Live Communications Server and IBM Lotus Sametime®.
**BlackBerry® Java Micro Edition (Java ME™) applications and BlackBerry® Browser applications supported through the BlackBerry® MDS Connection Service. BlackBerry® Runtime applications through the BlackBerry® MDS Integration Service are not supported.
Purchase
BlackBerry® Professional Software is not only designed specifically for small and medium-sized businesses, but it’s easy to purchase and expand too.
Bundles
BlackBerry Professional Software is available in two convenient bundles to get you started:| BlackBerry Professional Software – 5 users |
| BlackBerry Professional Software – 10 users |
Check with your service provider for pricing.
Client Access Licenses
When you’re ready to add more users to your BlackBerry Professional Software, you can purchase additional Client Access Licenses (CALs)—up to a maximum of 30 total users. BlackBerry Professional Software supports BlackBerry® Enterprise Server CALs and is backward compatible with BlackBerry® Enterprise Server – Small Business Edition CALs.
Expand Deployment Size Beyond 30 Users by Migrating to BlackBerry Enterprise Server To grow beyond 30 users, you are able to upgrade to BlackBerry Enterprise Server with the purchase of an upgrade kit. You can purchase the upgrade kit through your wireless service provider or online from the BlackBerry Store.
Upgrading from BlackBerry Enterprise Server – Small Business Edition
BlackBerry Professional Software is an upgrade to and has replaced BlackBerry Enterprise - Server Small Business Edition. If your organization already uses BlackBerry Enterprise Server – Small Business Edition, you can upgrade for free to BlackBerry Professional Software. The process is the same as adding a service pack. Download the service pack now.
How to Buy
Get started with BlackBerry Professional Software Express. It’s a free download with one Client Access License included. Purchase additional CALs as you need them. Learn more about BlackBerry® Professional Software Express.
Learn More
Support
Self Service
- Product Documentation for:
BlackBerry Technical Support
If you’re not able to resolve your issue using the self-service resources listed above, there are a number of BlackBerry Technical Support options available to you:
- Complimentary BlackBerry Support Incident — with the purchase or download of BlackBerry Professional Software, you are eligible to register for a complimentary BlackBerry support incident*
- BlackBerry Incident Based Support — pay for the technical support you need when you need it, on a case-by-case basis using your credit card
- BlackBerry® Technical Support Services — an annual support program that provides technical support directly from BlackBerry support experts at Research In Motion (RIM). Provides support for all components of the BlackBerry solution and free software version upgrades
*A support incident is defined as a single technical question, problem or issue that RIM agrees is directly related to the operation of RIM software and/or hardware. A support incident may require multiple interactions with the BlackBerry Technical Support team by email or telephone in order to reach a suitable resolution.
Get started with BlackBerry Professional Software Express
BlackBerry Professional Software Express is a free download with one Client Access License included.
